Door to Door Shipping!

We’re having a heat wave here!  So it looks like I’ll be able to ship USPS Express packages out on MOnday January 7th.  I’ll need your orders by Sunday night so I can fish prepped to ship Monday morning and out the door in the afternoon.

And I’ll be updating my stock list no later then Saturday 1-5-19.  LOTS of nice fish in that aren’t listed yet.

Phenacogrammus sp.”Fantastique”  

I didn’t understand the hype over this fish.  The fancy name caught my attention but it struck me as just another name game to sell an average African tetra.  But, as often happens, I ordered a few so I could see for myself.  WOW!  That’s all I can say.  After a week in a so so decorated tank these fish are a knock out.  And they are maybe 1/2 grown so they should only get better!  I’ll have to order more of them so I can get a few in my West African display tank.  These guys are worth every penny!  I only have a few on hand.

Heiko Tetra!!!!

Moenkhausia heikoi, another incredible “new” tetra to be recently discovered.  Obviously the picture below is from the great German importer Aquarium Glaser and not my image.  I have posted a short video of the actual fish that I brought in on my facebook page and my instagram account.  They are currently in a bare bottom tank and look good.  I can’t wait to pull a few out and get them into a decorated tank and see what they really look like!

Don’t miss out on getting a few yourself.  I don’t think these will stay here long and I have no idea if any more will come into the US any time soon.

Thank You

I truly appreciate your continued support.  Your orders make a huge difference to my business, to me, and to my family. Aquaticclarity is a small company run by a hobbiest supplying fish and a select number of drygoods to other hobbyists.

The aquarium industry as a whole has been going through some big changes again.  Manufacturers have cut out the wholesalers and retail portion of the supply chain.  You can often now go purchase a filter, heater, etc. on-line for less then I can buy the same item for wholesale.

The fish side of things is also experiencing change.  LOTS of new sellers have come onto the market recently.  They offer extremely low prices which is great for you but they don’t have much experience in treating and caring for newly imported fish or in safely shipping.  That lack of knowledge, experience, and even more an unsustainable margin because of the low prices has most of those sellers dropping out of the market within 6 months or so.  Unfortunately, two more new sellers pop up to replace that one.

I’m posting this because I’m hearing more and more rumbling from customers who have had bad experiences and are now gun shy to order fish from on-line sources.  There ARE good on-line retailers out there!  But do your homework.  Ask around and find out what other people’s experiences have been with a place before you spend your hard earned money on a misidentified (over priced) fish or fish that just plain die right away.

I’ve been keeping fish for 35+ years now and in the retail side of the business for 25+ years. I started shipping fish about 15 years ago.  No, I’m not perfect.  But I take care of my customers when the occasional problem occurs.  And I’d like to have the chance to provide you with good customer service, quality fish, and proper shipping techniques.

Jeff

So why order from aquaticclarity.com?

15+ years of shipping fish
35+ years in the hobby
25+ years in the industry
Proper ID’s are a passion
No Turn and Burn, I strive to send out healthy properly quarantined fish
Live Arrival Guarantee with a refund or replacement for DOAs
I’m a fellow hobbiest treating you like I want to be treated.
I got into this because I was frustrated by the limited selection, poor quality, and improper ID and sexing of fish.
Styrofoam shipping boxes WITH heat packs (when needed).

Contact Reminder

Just a reminder that YOU are the only one that can see the comments you post on this web site.  I can’t even see them unless I’m at my desk top computer and logged into the admin side of things which does not happen daily. So PLEASE send you questions and orders to me at:

aquaticclarity @ hotmail.com

Fish Handling Advice

I would highly recommend you don’t drip acclimate. As the fish release waste (ammonia) in the water the pH also drops. That is good as ammonia becomes less toxic the lower the pH. But as you drip acclimate the pH rises and the ammonia becomes more and more toxic. Just allow the bags to warm or cool as needed and then open the bags, pull the fish out (or pour them into a net) tossing the toxic shipping water, and get the fish into the tank/clean water ASAP. Scarry, I know. But that is how I handle all of my fish. MUCH better results this way.